We’d love your feedback

Submissions on this portal are anonymous

If you would like a follow-up or response, you may optionally provide your contact information (such as an email address or phone number). Students may also share their student number, and staff may share their staff number, where applicable.

Welcome to the Complaints & Compliments Portal

To help us process your feedback quickly and send it to the right team, please review the categories below before submitting:

Compliment: Want to give kudos to a staff member, department, or service for a job well done? We'd love to hear about it!
Complaint: Has a university service, process, or interaction fallen short of your expectations, and you want us to investigate or resolve an issue? Please submit your feedback here.
Submit Feedback
Looking to request a service? If you need assistance with an everyday task—such as IT support, finance / payment followup, examination results, course registration, accommodation, HR issues—please do not use this form.
Access the Service Desk located in your Staff Portal or Student Portal to log your request so the relevant team can assist you directly.